Terms of service

MAGICALLY EVER AFTER

Terms of Service & Shopping Agreement

Effective Date: Feb 1, 2026

Welcome to Magically Ever After! 💖

We are a small, independently owned clothing boutique, and we truly appreciate every customer who supports our business.

By placing an order with Magically Ever After, you acknowledge and agree to the following terms and policies.

1. CUSTOM-MADE ITEMS & PRE-ORDERS

Many of our clothing items are custom-made specifically for each customer’s order.

● Pre-order items are submitted for production after ordering.

● Production and shipping estimates are NOT guaranteed delivery dates.

● Manufacturing, international shipping, customs inspections, holidays, and carrier delays may affect arrival times. IN WHICH WE HAVE NO CONTROL OVER. 

● Once a custom order has entered production, it cannot be canceled or changed. Because this order was Custom made for you, no cancellations will be made. Ever. 

● Please do not place a pre-order if you require your items by a specific date and cannot accommodate possible delays.

***** Pre-orders and ready to ship items will not be mailed out until those pre-orders arrive. If you need a ready to ship item mailed out quicker you must place a separate order.******

We cannot guarantee arrival before vacations, holidays, birthdays, special events, or planned park visits. 

2. READY-TO-SHIP ITEMS

Ready-to-Ship (RTS) items are products we currently have in stock.

Orders containing both Ready-to-Ship and pre-order items may be held until the entire order is available.

Customers wishing to receive Ready-to-Ship merchandise separately may contact us to arrange additional shipping at their expense.

3. RETURNS & EXCHANGES

Please review our return policy carefully before purchasing.

● All return requests must be submitted within 48 hours of confirmed delivery, including weekends.

● All returns require prior approval from me. 

● Approved returns are subject to a 10% restocking fee, with no exceptions.

● We do NOT issue refunds to the original payment method for approved standard returns. IT WILL ALWAYS BE ISSUED AS A STORE CREDIT. 

● Once an approved return is received and inspected, eligible customers may receive store credit or select an available Ready-to-Ship replacement.

● Customers are responsible for all return shipping costs.

● All returns must include a valid tracking number.

● No store credit or exchange will be issued until the returned merchandise has been received and inspected.

Requests submitted outside the 48-hour window will not be accepted under our standard return policy.

These policies do not limit any rights customers may have under applicable law.

4. SIZING & PRODUCT COLORS

Customers are responsible for reviewing the size charts provided before ordering.

Our clothing is offered in a variety of styles, fabrics, and fits.

● Sizes may vary slightly between styles.

● Colors may appear different depending on lighting, photography, computer monitors, and mobile devices.

● Minor variations in color, pattern placement, and measurements may occur during manufacturing.

Please contact us before ordering if you have sizing questions.

5. SHIPPING & DELIVERY

We make every reasonable effort to ship merchandise promptly once it becomes available.

However, Magically Ever After is not responsible for delays outside our reasonable control, including manufacturing interruptions, customs processing, carrier disruptions, severe weather, and holidays.

Any shipping estimates are subject to applicable consumer protection laws and required customer notifications.

Customers are responsible for providing accurate shipping information.

6. ORDER CANCELLATIONS

Because many items are made specifically for each customer, cancellation requests cannot be accommodated once an order has entered production.

Ready-to-Ship order cancellations may be considered before shipment at our discretion.

Any legally required cancellations, refunds, or other remedies will be honored.

7. PAYMENT DISPUTES

We encourage customers to contact Magically Ever After directly regarding ANY concerns before initiating a payment dispute.

By purchasing, customers acknowledge that they have been given access to our product descriptions, estimated fulfillment times, and shop policies.

Nothing in these terms limits a customer’s lawful right to dispute a charge or seek an applicable consumer remedy.

**** If you file a charge back and you have not communicated prior with me, so I can hopefully fix the problem you will be banned from ordering in any future orders from magically ever after. NO EXCEPTIONS! 

8. CUSTOMER COMMUNICATION

We believe in treating our customers with kindness and respect.

We ask customers to communicate respectfully while we work toward resolving concerns.

We will make reasonable efforts to provide updates regarding delayed orders and other important order information.

9. AGREEMENT TO SHOP POLICIES

By completing a purchase with Magically Ever After, you acknowledge that you have had the opportunity to review our Terms of Service, Return & Exchange Policy, and applicable shipping information.

These terms apply to purchases to the extent permitted by law.

Thank you for shopping small and supporting Magically Ever After! 💖

MagicallyEverAfter.shop

XOXO,
Cossondra 💖